Assistance with payment by credit card
If you have difficulty paying by credit card, you can watch the following video:
Our e-commerce store is equipped with a secure payment system. This is a method of encrypting personal data (name, address, bank details) which makes it invisible, inaccessible, and therefore unretrievable by hackers.
As soon as you enter a secure area, the web browser indicates this with a very clear message. The presence of the small padlock in the bottom right corner of the screen during payment (and in the address bar) symbolizes the security of communications between you and the website.
The padlock indicates that communications between you and the server are secure.
The payer then provides their details:
Name - IMPORTANT: the first and last name must exactly match the first and last name shown on the card.
Bank details:
The 16-digit card number.
The 4 digits of the expiry date (month and year).
The last 3 digits of the security code on the back of the payment card.
and confirms their order.
You will then receive a payment confirmation from our payment partner: Siampay.
Secure payment by credit card:
What happens after payment is validated?
Once your payment is received, we prepare and ship your order as quickly as possible.
Siam Market Place is committed to guaranteeing the confidentiality and security of your payments. This is achieved through the use of SSL (Secure Socket Layer) encryption.
To avoid any risk of fraud, you are expressly informed that no banking information will ever be requested from you BY EMAIL.
Credit card payment declined:
Some solutions:
- "Correct this card information or use another card"
- "Card has expired"
- "Please check your payment card information and try again"
I can't pay with my bank card
There are several payment options on the Siam Market Place website:
The payment solutions offered in our store are:
- Payment by bank card:
https://siam-marketplace.com/pages/paiement-securise
- Payment by bank transfer:
Pay online or at your bank branch:
Account holder
SMPOTW OÜ
IBAN
BE44 9675 0163 3745
Bank code (SWIFT / BIC)
TRWIBEB1XXX
Address
TransferWise Europe SA
Avenue Louise 54, Room S52
Brussels
1050
Belgium
