Assistance with payment by credit card

If you have difficulty paying by credit card, you can watch the following video:



Our e-commerce store is equipped with a secure payment system. This system encrypts personal data (name, address, bank details), making it invisible, inaccessible, and therefore unrecoverable by hackers.

As soon as you enter a secure area, your web browser will clearly indicate this with a message. The small padlock icon in the bottom right corner of the screen during payment (and in the address bar) symbolizes the security of communications between you and the website.
The padlock indicates that communications between you and the server are secure.

The payer then provides their contact details:


Name - IMPORTANT: The name and surname must exactly match the name and surname indicated on the card
Bank details:
The 16-digit number on his card.
The 4 digits of the expiry date (month and year).
The last 3 digits of the pictogram on the back of the payment card.


and confirms his order.

You will then receive a payment confirmation from our payment partner: Siampay.

Secure payment by credit card:

What happens after payment is confirmed?

Once we receive your payment, we will prepare and ship your order as soon as possible.

Siam Market Place is committed to guaranteeing the confidentiality and security of your payments. This is achieved through the use of the SSL (Secure Socket Layer) system.
To avoid any risk of fraud, you are expressly informed that no banking information will ever be requested from you BY EMAIL.

Payment by bank card declined:

Some solutions:
- "Correct the information on this card or use another card"

- "Card has expired"

- "Please check your payment card information, then try again"

I can't pay with my bank card

There are several payment options available on the Siam Market Place website:

The payment options offered in our store are:

• Payment by bank card:

https://siam-marketplace.com/pages/paiement-securise

• Payment by bank transfer:

Pay online or at your bank branch:

Account holder
SMPOTW OÜ

IBAN
BE44 9675 0163 3745

Bank code (SWIFT / BIC)
TRWIBEB1XXX

Address
TransferWise Europe SA
54 Avenue Louise, Room S52
Brussels
1050
Belgium